FMCC Webinar review: “What Metallica and Justin Bieber can teach us about innovation within facilities management: before it’s too late!”

Recorded on November 5th, 2015

Presentation Slides:

A pdf-download of the presentation slides is available here

FMCC Webinar review: “What Metallica and Justin Bieber can teach us about innovation within facilities management: before it’s too late!”

Date: November 5th, 2015

Presenter(s):

Presenter(s):

Chris Payne, CSS Consultancy & FMCC STAG Member as Social Media Coordinator

Overview:

For many FM organizations, innovation is a loose, generic term that insinuates that something new is being done. In the realms of facilities management, this typically applies to marginal improvements through the adoption of technology or by reskilling in new methodologies. But what happens when a real, game-changing innovation comes along and disrupts your business? What happens when a competitor has a completely new business advantage, enabling technology or delivery capability that no one else has? How can you protect yourself from that?
During our webinar, we will explore some of the ways that facilities managers can introduce and manage innovation within their organizations, contracts and buildings. We look at the ways that many facility managers push the boundaries of current practice to improve the experience for building occupiers, and some examples of where innovation has radically affected the way that buildings operate. Throughout the webinar, we will look at some examples from other industries and, learning from them, highlight some tools and methodologies that you can introduce to improve your own innovation results. Finally, we will help you get started on designing your own innovation journey.
Join us for this hour long session and leave with some new knowledge, a handful of good stories and a new appreciation for the talents of Metallica and Justin Bieber.

“What Metallica and Justin Bieber can teach us about innovation within facilities management: before it’s too late!”

Learning Objectives:

To gain an understanding of innovation within facilities management.
Help you benefit from the learning within other industries.
Encourage you to identify ways to improve innovation within your own organization and within your FM contracts.
To share some ideas for remaining relevant within a crowded marketplace.
Show you how to use some tools to help you plan your own innovation journey.

Presenter(s) Biography:

Chris Payne, CSS Consultancy & FMCC STAG Member as Social Media Coordinator

Chris works in a consulting capacity to help facilities management providers embed more efficient ways of working within their delivery contracts. With a strong focus on innovation, he contributes to improvement activities through the development of frameworks, software systems and technology to capture and incorporate new ways of working that saves cost and enhances operations.
With over 25 years of experience working on the built environment, Chris has comprehensive insight into the construction and maintenance of facilities within a number of industry sectors, including: social housing, critical environments, defence estates, food processing and commercial office space. In recent years, through the successful delivery of consultancy projects, he has helped clients secure more profitable work by moving beyond standard delivery approaches to find new ways of adding value to facility end-users and occupants.
Based near Glasgow in Scotland, he travels extensively to support an international client base.